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General Policies

 

 

 

 

 

 

 

 

In addition to the policies contained under the various subsections of our "Patient Resources" page, the following policies are also in place:

  • "No-Show" for an appointment  In the event you cannot make it to your appointment for any reason, please give us a call so that we can offer your appointment time to those individuals on our cancellation list.  If you are a "No-Show" for an appointment and do not call to inform us of your need to cancel or reschedule your appointment, you will be placed on a No Further Appointment list at our office and will not be seen by this practice.
  • Medical Records     We have 15 days from the date of receipt to comply with any request for medical records.  Therefore, if you need your records, please plan ahead so that you may receive them in a timely fashion.  There is a fee for medical records, which is a $10.00 research fee PLUS .50 cents per page.  In addition, please note that we must have a signed authorization from the patient to release records to anyone.  This includes the patient themselves, spouses, parents, children, attorneys, insurance companies, etc.  If you need to sign a release, you can either stop by the office to do that, have us mail you one or download one from the Forms section of this site.
  • Disability Forms     We have 15 days from the date of receipt to comply with any request to have this office fill out your disability forms.  Therefore, if you need this service, please plan ahead so that you may receive them in a timely fashion.  There is a fee for having us fill out the disability forms, which is $15.00 per form with the exception of the Family Medical Leave Act forms, which we complete free of charge.  Please note, we reserve the right not to complete the forms.  It may become necessary for your primary care physician or other treating physician to complete the forms for you.
  • Reasons for dismissal  If you become abusive to our staff in any way, if you are not in compliance with recommended treatment (including, for example, not attending physical therapy or abuse of your prescribed medications), or if you ignore our request for payment which leads to collections efforts, you may be dismissed from this practice as a patient.

 

 

 

 

 

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